Shipping policy

Delivery

When will I receive my order?
It takes 2-7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but typical shipping times are:

• USA: 3–4 business days
• International: 5–15 business days

Where will my order ship from?
We work with a reliable on-demand order fulfillment company with facilities worldwide, so your order ships from the location closest to you for the fastest delivery.

What do I need to know about ordering internationally?
Shipments outside of the USA may incur customs fees based on the destination country. These fees vary depending on your order value, country limits, and other factors. The recipient is responsible for any customs fees.

To ensure smooth delivery, we highly recommend including your phone number when ordering internationally.

My order should be here by now, but I still don’t have it. What should I do?
Before reaching out, please:

• Check your shipping confirmation email for any mistakes in the delivery address.
• Contact your local post office to see if they’re holding your package.
• Check with neighbors in case the courier left the package with them.

Pro tip: If you’re expecting a home delivery and won’t be home to accept it, use an address where you know someone will be available to receive it.

If the shipping address was correct and you still haven’t received your package, contact us at info@uw-wear.net with your order number, and we’ll look into it.

If there was a mistake in the delivery address, we can send you a replacement order at your expense.